Operations Intern

Scaler · Remote / Bangalore · Fresher

Role: Operations Intern Location: Remote / Bangalore Stipend: ₹25,000 – ₹30,000 per month Duration: 6 Months Eligible Batch: 2025 / 2026 / 2027 Employment Type: Internship About Scaler Scaler is one of Asia’s leading tech education companies, backed by Sequoia Capital India, Lightrock, and Tiger Global, with a valuation of over $710 million. Scaler’s mission is to solve the global tech talent gap through high-quality education, mentorship, and career-focused programs. The founders, Anshuman Singh and Abhimanyu Saxena, are IIIT Hyderabad alumni with leadership experience at Facebook and unicorn startups. Scaler’s team includes professionals from top companies such as Google, Facebook, Twitter, McKinsey, BCG, Sequoia Capital, Bain Capital, and Hotstar. Role Overview As a Community Operations Intern, you will play a key role in managing and engaging Scaler’s learner community. You will help create meaningful interactions, improve user engagement, and ensure a great learner experience across multiple communication channels. This role is ideal for candidates interested in community management, operations, and startup environments. Key Responsibilities • Manage and actively engage with 100+ WhatsApp community groups • Build strong relationships with learners and improve participation • Provide quick, helpful, and engaging responses to learner queries • Drive behavioral change and improve overall community engagement • Handle complex situations with smart and creative problem-solving • Improve learner experience and contribute to higher satisfaction scores (NPS) • Support community initiatives, events, and engagement programs • Monitor community activity and identify opportunities for improvement Required Skills • Excellent verbal and written communication skills • Strong interpersonal and relationship-building skills • Problem-solving mindset with creative thinking ability • Ability to manage multiple communities simultaneously • Customer-centric and user-focused approach • Strong ownership and accountability Preferred Qualifications • Experience in community management, student leadership, or operations roles • Experience managing WhatsApp, Discord, Slack, or online communities • Experience organizing events, webinars, or engagement activities • Interest in startups, operations, and community building Required Mindset Scaler is looking for candidates who have: • Ownership mindset – take initiative and deliver results • Hustle mindset – proactive and action-oriented • Problem-solving mindset – ability to think and act quickly • Adaptability – comfortable working in fast-paced environments • Attention to detail and process excellence What You Will Gain • Hands-on experience working with a fast-growing startup • Exposure to community operations at scale • Opportunity to work with top professionals from leading companies • Strong career growth opportunities in operations, community, and startups • Certificate and professional experience with a top tech education company Who Should Apply Students who: • Are from batch 2025, 2026, or 2027 • Have strong communication skills • Are interested in operations, startups, and community building • Are proactive, responsible, and eager to learn

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